Our money-back promise
Returns & order issues
Every piece is made to order, and we stand behind the quality of every print.
100% Money-Back Guarantee
If your print arrives and you’re not satisfied, we’ll issue a full refund — no return required.
How it works
- 1
Email admin@pop-prints.com.
- 2
Include your order number.
- 3
Attach a clear photo showing the issue.
Examples of issues we can help with
- Damage in transit
- Print or production defects
- An incorrect item or finish
These are examples, not limits on our guarantee. Refunds are normally processed within 3–5 business days.