Instant Digital Download Add-On

Yes. Upload a favorite photo of your pet to create your free preview. Check every detail, request any changes, and choose your size and finish when you’re happy. You only pay when you place your order.

Yes. Changes to your preview are completely free, and you can request as many as you need before ordering. Review your updated portrait and only order when you’re happy.

Use the edit option on your preview, or contact us for help with changes.

A clear phone photo is a great starting point. Choose good lighting and make sure your pet’s face and eyes are easy to see. Front-facing or slightly angled photos work well. Avoid blurry images, heavy filters, or photos where important details are cropped out.

Yes. You can upload a photo with more than one pet, as long as each pet is clearly visible.

Have separate photos? We can combine them into one portrait by special request. Contact us before ordering to arrange this.

Yes. After reviewing your portrait, choose a paper print, framed print or canvas, then select the size that suits your space. You can check the available finishes and sizes before placing your order.

Framed prints arrive ready to hang. Canvas prints include a hanging kit.

Paper prints: Premium 200 gsm matte paper with a smooth, non-glossy finish.

Canvas: A textured cotton-and-polyester blend on a slim 2 cm wooden frame, with a hanging kit included.

Production takes 1–2 business days. Shipping after production takes 2–5 business days.

We deliver to the USA and Canada only. Tracked shipping is free.

We’ll email you a tracking link when your order ships. See our shipping details.

100% Money-Back Guarantee. If your print arrives and you’re not satisfied, we’ll issue a full refund — no return required.

Email admin@pop-prints.com with your order number and a clear photo of the issue. Refunds are normally processed within 3–5 business days.

Read our returns and order-issues policy.